Account Manager (Mekari Qontak)

Join Mid Solutions Nusantara, a trusted partner of Mekari, Indonesia's leading SaaS company. As an Account Manager for Mekari Qontak, you'll be part of a dynamic team driving customer success and business growth in Bali. In this role, you'll manage and nurture key accounts, ensuring our clients achieve their goals with Mekari Qontak's powerful communication solutions. This is your opportunity to leverage your sales and relationship-building skills in a market that's growing rapidly.

Mekari Qontak is a cutting-edge customer communication platform that helps businesses streamline their interactions with customers. As an Account Manager, you'll be responsible for maintaining and expanding our client base in Bali, providing exceptional service and driving revenue growth. With Mid Solutions Nusantara's strong reputation and Mekari's innovative technology, you'll have the support and resources to succeed in this exciting role.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and nurture key accounts for Mekari Qontak, ensuring customer satisfaction and retention.
• Develop and implement sales strategies to drive revenue growth and market share.
• Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
• Monitor account performance and identify opportunities for improvement and growth.
• Collaborate with the sales and marketing teams to ensure a cohesive approach to customer acquisition and retention.
• Provide exceptional customer service, addressing client concerns and issues promptly and effectively.
• Stay up-to-date with industry trends and Mekari Qontak's features and capabilities to provide informed advice to clients.
• Participate in team meetings and contribute to the development of sales and marketing strategies.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales or account management, preferably in the SaaS or communication technology industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong relationship-building and communication skills, with the ability to effectively communicate with clients at all levels.
• Familiarity with CRM systems, such as Salesforce or HubSpot, is a plus.
• Excellent analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Fluency in both written and spoken Indonesian and English is required.

🛠️ Keahlian

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